Returns & Exchanges
At Itzy Ritzy, we want you to love your gear as much as we do, which is why we offer a 30-day window for returns on all unused and unwashed items in their original packaging. We strive to make the process as seamless as possible so you can get back to parenting in style.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to download and print your prepaid shipping label, which will be sent directly to your email address.
Pack Your Items
Securely place your items in their original packaging, attach the shipping label to the outside of the box, and ensure all old labels are covered.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number handy; we will process your refund once the items reach our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing